DJI is happy to announce 24/7 technical support for Inspire 1 customers. If you have any questions or concerns about your Inspire 1, please contact DJI anytime, in English or Chinese, starting from 9:00am, January 5, 2015 (GMT+8). The service extension to other product lines is under evaluation. You can reach us by:
1. Live Chat at: http://www.dji.com/product/inspire-1
Simply click the “Live Chat” button and leave your name, phone number, location, product Serial Number, and a brief description of your issue. Our service team will respond within one hour.
2. E-mail to: Inspire1@dji.com
Send an e-mail containing your name, phone number, location, product Serial Number, and brief description of your issue, and our service team will contact you within one hour.
3. DJI regional offices during local working hours:
North America
Call +1 (818) 235-0789, Mon-Fri 9:00am – 5:00pm PST, or e-mail us.support@dji.com
EU Member Countries
Call +49 (0) 9747-9304200, Mon-Fri 9:00am – 5:00pm Central Europe time, or e-mail support.europe@dji.com
Japan
E-mail support.jp@dji.com.
What else can you ask for?