Grass Valley just released a warning about reported phony messages. Please be aware and check the senders address very carefully.
The full message is below.
IMPORTANT NOTICE: FAKE GRASS VALLEY EMAILS
Beware of fake emails claiming to be from Grass Valley!
A number of Grass Valley customers have reported receiving a fake Grass Valley email messages with subjects such as “Grassvalley New Information” and “Grass Valley Update Netherland” from addresses like [email protected]
Please be aware that these email messages are NOT from Grass Valley! abv.bg is not a Grass Valley domain.
If you receive such a message, DO NOT click any links in the message! You’re able to look up people or companies they’re tied to using an online people search that will provide information much more in depth than if you were to just Google their name or email address, this may indicate whether an email you’ve received is from a fake person or company trying to scam you.
We are currently investigating this matter.
To help us, if you receive a suspicious message, please forward the message as an attachment with full Internet headers (for Gmail use Show Original and copy/paste this into a new message) to [email protected] and also use the Report Spam function in your email client, if it has one.
What are the signs of a Suspicious or Fake email?
Fake emails often, but do not always, exhibit one or more telltale signs:
Unrecognized From address, often from a different domain
Unnecessarily high or abnormal sense of urgency, “CLICK HERE NOW!” or “IMMEDIATE ATTENTION REQUIRED!”
Text links that actually link to a different location (for example, the text says http://www.grassvalley.com/ but when you hover over, the link really goes to http://somewhere.else.net/)
Improper references to Grass Valley (Grass Valley USA, LLC) such as
Grassvalley
Grass Valley, Ltd,
Grass Valley Inc
Poor or broken English
Links to executable (.exe or .com) files
Large blocks of text as an image rather than plain text
Entire content of message is an image
Suspicious file attachments (.zip, .pdf, .exe, .com, .bat, etc)
Fuzzy or obviously edited images
Mixed fonts
Strange or broken formatting
If you see these telltale signs, pay extra attention to the content.
Here are additional information and pointers from MailChimp.
How do I know I’m reading a REAL marketing or support message from Grass Valley?
Grass Valley uses MailChimp for marketing and service communications. Thus, real messages from Grass Valley via MailChimp include all of the below:
From email address is one of the following:
[email protected]
___@___.___rsgsv.net on behalf of [email protected]
___@___.___.mcdlv.net on behalf of [email protected]
Grass Valley and Grass Valley, LLC is properly referenced and capitalized
The Grass Valley mailing address (3030 NW Aloclek Dr…) appears in the footer.
Includes an Unsubscribe link that goes to one of these servers:
list-manage.com
list-manage1.com
list-manage2.com
..
list-manage9.com
Your name and email address appears in the footer of the message, in “This message was sent to (your name) at (email)”
The message is written in proper grammatical English, with few, if any, misspellings and awkward phrasings.
Any downloads or “attachments” point to a grassvalley.com or salesforce.com server and are never executable (.exe or .com) files.
Those that utilize MailChimp in their own businesses may also want to integrate an Email Verifier to your existing mailing lists to reduce bounce rates and improve ROI.