If you bought your DJI Inspire or Phantom from anyone other than an authorized dealer you could be in for a surprise. DJI has started a policy today that any DJI products bought from non-authorized dealers will not be covered under the DJI warranty.
Just a word of caution, buy from a DJI dealer only.
Dear DJI Creators,
To provide you with ever better service, DJI will now only provide warranty services for products purchased from Authorized Resellers. Products purchased from unauthorized Resellers are not subject to warranty services. This rule takes effect today. Customers who have already bought DJI products will not be affected.
Before buying a DJI product, visit the official DJI website to find an authorized DJI dealer where you can make your purchase.
When applying for a warranty service, the sales invoice of the product requiring warranty repair must be provided.
North America aftersales services contact email: [email protected]
Best regards, DJI